Privacy Policy

Last updated: 16 September 2026

Note: This is a general starting-point template, not legal advice. Have it reviewed by a qualified lawyer before relying on it for your business, especially once you begin serving clients in specific jurisdictions outside Singapore.

DZXL ("DZXL," "we," "us," or "our") is a consultancy incorporated in Singapore, offering brand and digital discoverability strategy, leadership development, public speaking coaching, and career coaching services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website or engage with our Services.

1. Information We Collect

We collect information you provide directly to us, including:

Contact details submitted through our enquiry form, such as your name, email address, company name, website URL, budget range, timeline, and any message you provide;
Information you provide when booking an appointment through our calendar scheduling tool, such as your name, email address, and the time you select;
Any information you provide by emailing us directly.

We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, and general usage data, typically collected by our website hosting provider in the ordinary course of operating a website.

2. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide requested quotations;
Schedule and manage appointments;
Deliver, manage, and improve our Services;
Communicate with you about your engagement with us;
Comply with legal obligations.

We do not use your information for automated decision-making that produces legal or similarly significant effects, and we do not sell your personal data to third parties.

3. Third-Party Service Providers

We use trusted third-party services to operate parts of this website, including:

Form processing services (such as Formspree), to receive and route enquiry form submissions to our inbox;
Calendar scheduling services (such as Google Calendar), to manage appointment bookings;
Website hosting providers, to host and serve this website.

These providers process personal data on our behalf and are subject to their own privacy policies. We encourage you to review the privacy policies of any third-party service you interact with directly, such as Google's privacy policy when booking through our calendar tool.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with the third-party service providers described above, or where required to do so by law, regulation, or valid legal process.

5. Data Retention

We retain personal data for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, to comply with our legal and accounting obligations, and to maintain business records, after which it is deleted or anonymised.

6. Your Rights

If you are located in Singapore, you have rights under the Personal Data Protection Act 2012 ("PDPA"), including the right to access and correct your personal data, and to withdraw consent to our collection, use, or disclosure of it, subject to legal and contractual restrictions.

If you are located outside Singapore, you may have additional rights under the data protection laws of your jurisdiction (such as the EU/UK GDPR), including rights of access, correction, deletion, and data portability. We will make reasonable efforts to honour valid requests consistent with applicable law.

To exercise any of these rights, please contact us using the details below.

7. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and Services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children.

9. Cookies

This website does not currently use tracking or advertising cookies. If this changes in the future — for example, if we add website analytics — this Privacy Policy will be updated accordingly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at enquiry.DZXL@gmail.com.